Privacy Policy

1. Introduction

At Fayda ("we" or "Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, and protect your information when you use the Fayda platform ("Platform" or "Service").

By using our platform, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with this Policy, please do not use our platform.

2. Information We Collect

2.1 Automatically Collected Information

When you visit our platform, we automatically collect certain information about your device and how you use the platform:

• Your IP address
• Browser type and version
• Operating system
• Pages you visit and time spent on them
• Date and time of visit
• Links you click on
• Device information (device type, screen size, etc.)

2.2 Information You Provide

If you create an account or use certain features, we may ask you for additional information:

• Username and email address (when registering)
• User preferences (such as favorites list, price alerts)
• Contact information (when contacting us)

Important Note: We do not collect or store payment information (such as credit cards) because we do not process payments. All financial transactions are conducted directly with stores.

3. How We Use Information

We use the information we collect for the following purposes:

• Provide and improve Fayda platform services
• Analyze platform usage to understand user needs
• Personalize your experience on the platform
• Send price alerts and administrative messages
• Detect fraud or abuse
• Comply with legal obligations

4. Cookies

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website.

4.1 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: Essential for the platform to function properly. Without them, some features may not work.
• Functional Cookies: Allow the platform to remember your preferences (such as language, region).
• Analytics Cookies: Help us understand how visitors use the platform.
• Marketing Cookies: Used to track visitors across websites to deliver more relevant advertisements.

4.2 Managing Cookies

You can disable or delete cookies through your browser settings. However, this may affect certain platform functionalities. You can also use browser settings to delete existing cookies. For more information on how to manage cookies, please visit www.allaboutcookies.org.

5. Analytics Usage

We use analytics tools to collect aggregated information about how our platform is used. This information helps us:

• Understand how users interact with the platform
• Improve user experience and develop new features
• Identify technical issues and performance
• Analyze usage trends

We use analytics tools such as Google Analytics. These tools use cookies to collect aggregated and non-identifiable information. No personally identifiable information is collected through analytics.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Affiliate Tracking Disclosure

Some links on our platform may contain affiliate links. When you click on an affiliate link and make a purchase from the store, we may receive a small commission from the store.

This does not affect the price you pay. The price you see on the store website is the same price you will pay, regardless of the presence of an affiliate link.

We use cookies to track clicks on affiliate links. This helps us determine if a purchase was made through our link. We may share aggregated information with affiliate partners to improve affiliate programs.

We disclose this practice to ensure full transparency. We are committed to providing accurate and useful information regardless of the presence of affiliate links.

7. Data Sharing with Third Parties

We do not sell your personal data to third parties. However, we may share information with third parties in the following cases:

• Service Providers: We may share information with trusted service providers who help us operate our platform (such as web hosting, analytics, email processing)
• Legal Compliance: When required by law or court order
• Protection of Rights: To protect our rights or the rights of other users
• Aggregated Information: Aggregated and non-identifiable information with our partners to improve services

When you click on a product and navigate to an external store website, your transactions are subject to that store's privacy policy. We are not responsible for the privacy practices of external stores.

8. Data Protection

We use appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Use of encryption to protect sensitive data
• Firewalls: Protection of our systems from unauthorized access
• Restricted Access: Limiting access to personal data to authorized employees only
• Regular Monitoring: Monitoring our systems to detect security threats

However, complete security of any information transmitted over the internet cannot be guaranteed. Despite our efforts, we cannot guarantee absolute security of your data.

9. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal data within a reasonable time, unless the law requires us to retain it for a longer period.

10. Your Rights

You have the following rights regarding your personal data:

• Right to Access: The right to know what personal data we hold about you
• Right to Rectification: The right to correct inaccurate personal data
• Right to Deletion: The right to delete your personal data under certain circumstances
• Right to Object: The right to object to the processing of your data
• Right to Restrict Processing: The right to request restriction of processing of your data
• Right to Data Portability: The right to receive your data in a structured format

To exercise any of these rights, please contact us at info@faydaqatar.com. We will respond to your request within 30 days.

11. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete this information immediately.

12. Changes to Privacy Policy

We reserve the right to modify this Policy at any time. You will be notified of any material changes by posting the updated Policy on this page with the last updated date. We recommend reviewing this Policy regularly to stay informed of the latest updates.

13. Contact Us

If you have any questions or concerns about this Policy or how we handle your data, please contact us at info@faydaqatar.com.